The Cloisters

GENERAL INFORMATION

Q: HOW LONG DOES IT TAKE TO BUILD A GLADE HOME?
A: Anywhere between 3-6 months. The sales agent will notify you of an expected closing date. Your agent will also notify you, if weather conditions delay construction.

Q: HOW MUCH DEPOSIT DO WE NEED TO BUY AND WHEN MUST WE PROVIDE IT?
A: A 5% deposit is required at the time of contract, and is held in escrow by Jack Tate, Jr. Attorney. His office is in Hendersonville.

Q: WHAT WARRANTIES COME WITH THE HOME?
A: Glade Homes provide a 1(one) year warranty on materials and workmanship for the home. Appliances have their warranty with the supplier. An additional structural home warranty is provided for the homebuyer to cover major defects for 10 (ten) years. Details are available for review from your agent.

Q: WILL GLADE HOMES CUSTOMIZE?
A: Yes! Your agent can discuss the details. You are given a fantastic opportunity to personalize your home when you meet with your Selections Coordinator.

Q: ARE PETS ALLOWED:
A: Yes! 2(two) domesticated pets are allowed; with a weight limit of 90 lbs total. Some additional restrictions may apply. You are responsible for cleaning up after your pets.

Q: IS THERE AN ASSOCIATION WE MUST BELONG TO?
A: All Glade Homes communities have a Homeowner’s Association (HOA). Once 80% of the homes are delivered, the HOA will be turned over to the homeowners. The HOA is responsible for the management, and enforcement of restrictions.

Q: IS LAWN CARE AND MAINTENACE INCLUDED IN OUR ASSOCIATION FEES?
A: Yes! Lawn maintenance is included with the association fees. This includes scheduled mowing and leaf clean up.

Q: CAN WE FENCE THE YARD?
A: All exterior changes must first be pre-approved by the homeowner’s association.

Q: WHAT OTHER ITEMS ARE RESTRICTED BY THE ASSOCIATION?
A: No FOR SALE/FOR RENT signs without the express written permission of the Homeowner’s Association. Motor homes, trailers, boats, etc. are to be kept in the garage, not in driveways, or common areas, except for repairs. No antennas, except with prior approval of the Homeowner’s Association. No timesharing transient, or hotel uses at any residence. Please read the “Declaration of Covenants and Restrictions” for further clarification.

Q: WHAT ARE THE MONTHLY ASSOCIATION FEES?
A: The association fee is presently $110 per month for the condos and $125 per month for the town homes.

Q: ARE THERE ANY AMENITIES?
A: There are entry features and common areas that will belong to the homeowner’s association. These common areas are designed with passive features, which help keep the cost of maintenance low. The Cloisters has 5 acres of green space along Wash Creek.

Q: WHAT IS THE PROPERTY TAX RATE?
A: The tax rate for 2004 is $0.009. or 90 cents per $100 of the assed value.

Q: DOES GLADE HOMES PROVIDE OR OFFER ANY FINANCING?
A: Glade Homes does not directly offer financing; however, we do work with several “preferred lenders” that are able to offer our customers a competitive rate and excellent service. We are able to facilitate communication with many different lenders.

Q: WHAT IS CONSIDERED STANDARD WITH EACH HOME?
A: Please refer to the specification sheet. Many of the models show upgrades that are available for your home, such as hardwood floors, cabinet upgrades, and appliance upgrades, extended decks and wall paint colors.

Q: WHAT UTILITIES DOES THIS DEVELOPMENT HAVE?
A: The Cloisters has city water, sewer, gas, cable TV and telephone.

Q: WHAT IS THE SCHOOL DISTRICT FOR THIS DEVELOPMENT?
A: Honor NC school of Excellence, Hendersonville Elementary and recognized as a NC Schools of Distinction: Bruce Drysdale Elementary, Hendersonville Middle School and Hendersonville High School.

Q: WHAT ARE THE BUILDING SPECIFICATIONS OF A GLADE HOME?
A: Please refer to the Standard Construction Specifications and Materials Guide.

Q: WHERE IS THE NEAREST HOSPITAL?
A: Pardee Hospital (828-696-100) is located at 800 North Justice Street, in Hendersonville.
Park Ridge Hospital (828-684-8501) is located on Howard Gap Road, in Mountain Home.

Q: WHERE IS THE NEAREST FIRE STATION?
A: Hendersonville Fire Department: Telephone Number (828) 697-3024.

Q: WHERE IS THE CLOSEST GROCERY STORE?
A: Ingles is located in the Laurel Park Shopping center, 1 mile from The Cloisters.

Q: WHERE ARE THE CLOSEST BANKS?
A: Wachovia is located in the Laurel Park Shopping center, 1 mile from The Cloisters Or Hendersonville
has a number of financial institutions downtown. (1mile)

Q: WHAT ARE THE NEARBY PARKS AND RECREATION AREAS, LIBRARY OR OTHER ORGANIZATIONS, SUCH
AS THE YMCA (all less than 1 mile)
A: Henderson County Public Library Hendersonville Country Club (18 holes, pool, tennis, and dining room)
Laurel Green Park (walking trails and playground) YMCA

THANK YOU FOR YOUR INTEREST IN THE CLOISTERS